The safety of our customers is our top priority.
Please find the latest centre and COVID-safe information that applies to our site below.
Current status: last updated Thursday 24 June
The Victorian Government has announced the easing of restrictions from 11.59pm Thursday 24 June.
In line with the latest restrictions, we’re excited to announce our centre will return to providing all programs and services from Friday 18 June.
Memberships currently suspended for aquatic access and Swimming Lessons will resume as of Friday 18 June and be debited as per regular schedule.
Please note that our next direct debit payment will occur on Tuesday 29 June. This debit will vary from your standard payment while we apply any suspension adjustments. This adjustment will include credits as well as charges related to the current and following fortnight payment periods.
There will be no change to memberships that resumed last week with our partial reopening.
Our online booking system allows for group fitness, squash and stadium usage to be booked in advance. Bookings can be made 72 hours in advance or alternatively we will accept walk in bookings.
Don’t forget you can stay active with Virtual Y – our free online platform that features online fitness classes, family activities and nutritional recipes..
Contact tracing at our centre
Our centre is using the Victorian Government Contact Tracing System.
Please ensure you are ready when you visit to scan the QR Code on site and complete minor details to record your visit.
For more information relating to the Victorian Government Contact Tracing application, please visit the Service Victoria website.
Our centre will comply with any physical distancing or venue density requirements as outlined by the Victorian Government.
All spaces within the centre have been measured and density limits per space will be displayed and imposed.
In some areas, staff and visitors may be counted as they enter and exit spaces.
Signage and instructions
At our centre, you will see signage and instructions on how everyone can be COVID-safe. Hygiene and density signage will be displayed throughout the facility to help everyone with physical distancing requirements.
Training for staff
All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with venue density requirements in place.
Venue density requirements
In line with current requirements Venue Density limits based off the applicable Government Guidelines of either 1 person to 2m² or 4m² will apply to the Centre. This Density limit will be applied to the Centre as a whole, as well as all individual spaces within the Centre. All spaces within the centre have been measured and density limit per space will be displayed and imposed. In some areas staff and visitors may be counted as they enter and exit spaces.
Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including Venue Density requirements, they may politely be asked to leave the facility by a staff member.
Increased hygiene and cleaning
You will notice that hand sanitiser is available throughout the centre with the expectation that everyone (staff and visitors) regularly sanitises their hands.
The entire centre is cleaned regularly and in line with current requirements high touch points, such as doors, toilets and gym equipment, will be cleaned at minimum twice a day.
Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.
Process for a confirmed case
Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors must sign in using the QR code, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.
Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.