Last updated: Friday 19 November 2021
In line with the latest Victorian State Government health advice, from Friday 19 November, all participants aged 12 years and 2 months and older must be fully vaccinated to attend our facility unless a medical exception applies. This applies to children in our program and any siblings that attend the centre.
Proof of vaccination will be required upon entry. Find out how you can get your COVID-19 digital certificate here. Immunisation History Statements are also acceptable proof.
If your child’s vaccination status impacts your participation, please contact us to discuss your personal return plan.
A few additional changes for your next visit include:
- Masks are no longer needed in centre, however they are recommended when social distancing may not be possible.
- Density limits will no longer apply.
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Last updated: Wednesday 27 October 2021
We’re excited to confirm we’re returning all programs and services fully from Saturday 30 October 2021.
In line with the recent announcement of easing Government Restrictions due to occur from 6pm Friday 29 October we’re excited to confirm that more programs and services will be available throughout the Centre from Saturday 30 October.
Please note that the Centre will continue to operate in line with Government Restrictions requiring all customers attending the Centre to be ‘fully vaccinated’ for COVID-19, further details available below.
What Programs & Services Will Be Available?
We’re excited to confirm that all our programs and services will be available from Saturday 30 October including:
- Group Fitness – book online now
- Steam Room & Spa
- Stadium & Squash – book online now
- Swimming Lessons
These services will be available for walk in entry, except swimming lessons which as always will be scheduled at your usual pre-lock-down day / time.
Pre-Booking for group fitness, stadium hire and squash hire is encouraged to ensure you don’t miss out. Bookings can be made now via our online booking system.
What Are Our Operating Hours?
We’re excited to confirm that we will return to the following operating hours.
What Will Happen With Your Membership / Swimming Lessons?
All memberships including aquatic only memberships, will automatically re-activate from Saturday 30 October in line with our increased operating hours and service reopening. Any remaining fee adjustments including applicable credits will be applied to your first direct debit payment scheduled for Tuesday 2 November.
We are offering a four-week suspension period for our Health & Wellness members. If you do not want your membership to reactivate and would like to remain suspended, please click here and submit the form.
You must submit this form on or before Monday 1 November to avoid being debited.
All Swimming Lessons will restart from Saturday 30 October. Swimmers will continue to hold the same lesson day and time as they held previously at the Centre, however if you need to look at changing this, please call us on 5446 9222 and we’d be happy to assist.
What Are The Mandatory Vaccination Requirements?
In line with Victorian State Government health advice, from Friday 22 October, services will only be available for fully vaccinated patrons. Currently, those under 16 years old do not need to be vaccinated to participate.
Proof of vaccination (COVID-19 digital certificate) will be required upon entry. Find out how you can get your COVID-19 digital certificate here.
Rest assured, our entire staff team is fully vaccinated as we work to keep our community safe. We look forward seeing
Will Change Rooms Be Available For Use?
Yes, we’re excited to confirm that change rooms will reopen in line with the easing of restrictions.
If you need any further information in regards to re-opening, please contact us via email at email@example.com
As always, you can also continue to stay active with Virtual Y – our free online platform that features online fitness classes, family activities and nutritional recipes.
Thank you for your patience and support as we have worked to reopen. We look forward to seeing you back in centre!
Contact tracing at our centre
Our centre is using the Victorian Government Contact Tracing System.
Please ensure you are ready when you visit to scan the QR Code on site and complete minor details to record your visit.
For more information relating to the Victorian Government Contact Tracing application, please visit the Service Victoria website.
Our centre will comply with any physical distancing or venue density requirements as outlined by the Victorian Government.
All spaces within the centre have been measured and density limits per space will be displayed and imposed.
In some areas, staff and visitors may be counted as they enter and exit spaces.
Signage and instructions
At our centre, you will see signage and instructions on how everyone can be COVID-safe. Hygiene and density signage will be displayed throughout the facility to help everyone with physical distancing requirements.
All facilities will comply with COVID-19 Vaccination requirements as directed by their government authority.
The Y will provide staff opportunity to attend vaccination appointments and access vaccination information.
Training for staff
All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with venue density requirements in place.
Venue density requirements
In line with current requirements Venue Density limits based off the applicable Government Guidelines of either 1 person to 2m² or 4m² will apply to the Centre. This Density limit will be applied to the Centre as a whole, as well as all individual spaces within the Centre. All spaces within the centre have been measured and density limit per space will be displayed and imposed. In some areas staff and visitors may be counted as they enter and exit spaces.
Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including Venue Density requirements, they may politely be asked to leave the facility by a staff member.
Increased hygiene and cleaning
You will notice that hand sanitiser is available throughout the centre with the expectation that everyone (staff and visitors) regularly sanitises their hands.
The entire centre is cleaned regularly and in line with current requirements high touch points, such as doors, toilets and gym equipment, will be cleaned at minimum twice a day.
Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.
Process for a confirmed case
Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors must sign in using the QR code, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.
Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.