COVID-19 update

In line with the latest restrictions, we’re excited to announce we’re reopening all programs and services from 6am Wednesday 28 July.

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The safety of our customers is our top priority.

Please find the latest centre and COVID-safe information that applies to our site below.

Last updated: Tuesday 27 July 2021

The Victorian Government has announced the easing of restrictions from 11:59pm Tuesday 27 July.
 
In line with the latest restrictions, we’re excited to announce our programs and service are reopening from Wednesday 28 July!

 
We’re excited to announce we’re reopening the centre, including all programs and services, from 6:00am Wednesday 28 July.
 
Due to the density restrictions, we have limited capacities across the centre, which will be actively managed throughout the facility. This may, during peak times, result in the occasional delay in accessing a service area.
 
To assist us in ensuring we comply with density restrictions, we ask that only one supervising parent or carer attend supervised aquatic activities for children under the age of 10 years, in line with our watch around water program.
 
All suspensions for memberships and swimming lessons will end as of Wednesday 28 July
 
The direct debit schedule for 27 July has been delayed and will occur on Wednesday 28 July in line with the recommencement of your membership or swimming lesson enrolment.
Please note that this payment will be inclusive of any credit or adjustments resulting from the free suspension during the lockdown period.
 
We will continue to have our online booking system in place for group fitness, with a class capacity limit of 10 participants, squash and stadium usage. Bookings can be made up to 72 hours in advance.
 
Our booking system can be accessed below.

Contact tracing at our centre

Our centre is using the Victorian Government Contact Tracing System.

Please ensure you are ready when you visit to scan the QR Code on site and complete minor details to record your visit.

For more information relating to the Victorian Government Contact Tracing application, please visit the Service Victoria website.

Our centre will comply with any physical distancing or venue density requirements as outlined by the Victorian Government.

All spaces within the centre have been measured and density limits per space will be displayed and imposed.

In some areas, staff and visitors may be counted as they enter and exit spaces.

  • Signage and instructions

    At our centre, you will see signage and instructions on how everyone can be COVID-safe. Hygiene and density signage will be displayed throughout the facility to help everyone with physical distancing requirements.

  • Training for staff

    All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with venue density requirements in place.

  • Venue density requirements

    In line with current requirements Venue Density limits based off the applicable Government Guidelines of either 1 person to 2m² or 4m² will apply to the Centre. This Density limit will be applied to the Centre as a whole, as well as all individual spaces within the Centre. All spaces within the centre have been measured and density limit per space will be displayed and imposed. In some areas staff and visitors may be counted as they enter and exit spaces.

    Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including Venue Density requirements, they may politely be asked to leave the facility by a staff member.

  • Increased hygiene and cleaning

    You will notice that hand sanitiser is available throughout the centre with the expectation that everyone (staff and visitors) regularly sanitises their hands.

    The entire centre is cleaned regularly and in line with current requirements high touch points, such as doors, toilets and gym equipment, will be cleaned at minimum twice a day.

    Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.

  • Process for a confirmed case

    Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors must sign in using the QR code, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.

    Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.