We returning to our full operating hours!
We’re excited to announce that Peter Krenz Leisure Centre will be returning to its full (pre-covid) operating hours on Tuesday 9 March across both aquatics and health & fitness areas!
In addition to continuing with the current operational services we’re also pleased to announce that we will be returning further existing and some new services at the Centre outlined below:
- Spa (capacity and time limits will be in place)
- Steam Room (capacity and time limits will be in place)
- Fitness on Demand *NEW*
- Café (takeaway and revised offering)
The operating hours across the Centre from Tuesday 9 March in line with the above changes will be:
- Monday – Friday: 6.00am – 8.30pm
- Saturday: 8.45am – 6.00pm
- Sunday: 9.00am – 6.00pm
While it is great to be returning so close to our normal operations across the Centre our Creche service will remain closed. The Y does however have childcare available, including half-day casual care at Lightning Reef ELC which is CCS approved. For further information regarding this please contact 8371 0500 or visit www.childrensprograms.ymca.org.au
Please note that there will be no changes to your current membership status or fees and charges as a result of these changes. If you’re currently on a suspension and would now like to return you can simply reactivate your membership on a return visit to the Centre.
We continue to ensure community safety, we will maintain a number of safety measures throughout the facility.
Spa and Steam Room Restrictions
We’re pleased to be reopening both our spa and steam room as part of our continued return to service. Please note that due to current density limits and social distancing requirements the following restrictions will be in place for these services:
- The Spa will have a maximum occupancy of 6 patrons to allow for appropriate and safe social distancing
- Under density restrictions our Steam Room will only be able to cater for a maximum of 1 user at a time.
- Due to the density restrictions on our Steam Room a 10 minute time limit per user will apply to ensure fair access for all.
Thank you for your patience and support as we navigate through this challenging time together.
Frequently Asked Questions:
Are there still restrictions in place at the centre?
Yes, there are still restrictions in place at the centre. COVID-19 still poses a serious health threat to the community and we will be taking all of the precautionary steps necessary to keep you and our staff safe.
Do I still need to book a session to visit the centre?
No, members are no longer required to book their sessions via our website for our gym or pools, however bookings do remain in place for group fitness.
In addition, we will continue to ensure we’re able to contact trace if we have a confirmed case at our centre.
Will my fees be the same?
Yes, your fees will remain the same.
To help keep our community safe, we require all visitors without a valid and active membership or facility access card to sign in with a unique QR code when visiting our centre. To receive your unique code via email, all you need to do is fill out a visitor registration form.
How to get your unique QR code:
- Fill out the visitor registration form.
- Include any additional visitors, such as minors who are attending the centre with you. Minors who attend the centre alone will need to fill out a separate visitor registration form.
- Ensure all your details are correct – particularly your email address.
- Check the confirmation box at the end of the form and select the ‘next’ button.
Once you have received your code, you will be able to use it to sign in every time you visit our centre. Participants must attend with their membership card and scan in at reception when entering.
COVID-safe training for our staff
All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with social distancing requirements in place.
Wearing a face mask in centre
The current government restrictions no longer require Victorians to wear a fitted face mask that covers the nose and mouth when they leave their home. To ensure we align to all government requirements, we ask that all visitors and patrons continue to carry a face mask with them at all times when inside our centre. Although face masks are no longer mandatory for members of the public in our facilities - they are recommended by the government where social distancing can not be maintained. This could include while moving about the centre, waiting at the front desk or on pool deck during swimming lessons.
If you are unsure of when you should wear a mask, please ask one of our friendly staff who will be able to provide you with the correct guidance.
Signage and instructions
Once you are inside the centre, you will see signage and instructions on how staff and visitors can be COVID-safe. Hygiene signage and floor, seat and bench stickers will be displayed throughout the facility to help everyone with physical distancing requirements.
Social distancing in centre
A safe distance of 1.5 metres between people will be required throughout the centre and programs. All spaces within the centre have been measured and 4 metres squared occupancy restrictions per space will be enforced. Staff and visitors will be counted as they enter and exit spaces, and some seats and equipment have been removed to ensure social distancing is possible.
Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including social distancing requirements, they may politely be asked to leave the facility by a staff member.
Hygiene and cleaning
When you arrive at the facility, the first thing you will notice is hand sanitiser at all entry and exit points, with the expectation that everyone (staff and visitors) sanitise their hands before entering. Hand sanitiser will be available throughout the centre and in bathrooms.
The entire facility will be cleaned every 24 hours and high touch points, such as doors, toilets and gym equipment, will be cleaned regularly throughout the day. Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.
Our 8-step plan for a confirmed case
Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors will have to sign in at reception when they attend their session, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.
Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.